Claims and Legal


Our Claims team is focused on providing Ark’s clients with a reliable and efficient claims service. Our experienced claims handlers have adjusting capabilities across all classes of business. We manage claims in a proactive way, aiming to provide timely resolutions and an overall quality service. The team has embraced electronic claims handling and has developed procedures to ensure flexibility and client focus throughout the entire claims process.

The Legal team supports all aspects of the business from underwriting to corporate management. The team advises on legal issues, reviews policy wordings, drafts contracts, contributes to product development, assists in dispute resolution, provides regulatory advice and performs the company secretarial function.


James Masson

James Masson

Company Secretary

Head of Claims and Legal Services

Tel: 020 3023 4009

Email: James.Masson@arkunderwriting.com


Stuart Pearl

Stuart Pearl

Senior Claims Adjuster

Tel: 020 3023 4037

Email: Stuart.Pearl@arkunderwriting.com


Catherine Healy

Catherine Healy

Senior Claims Adjuster

Tel: 020 3023 4082

Email: Catherine.Healy@arkunderwriting.com


Peter Houliston

Peter Houliston

Claims Adjuster

Tel: 020 3023 4055

Email: Peter.Houliston@arkunderwriting.com


Lisa Joslin

Lisa Joslin

Claims Administrator

Tel: 020 3023 4018

Email: Lisa.Joslin@arkunderwriting.com


Leah Rose

Leah Rose

Solicitor

Tel: 020 3023 4030

Email: Leah.Rose@arkunderwriting.com


Sarah Cox

Sarah Cox

Claims Administrator

Tel: 020 3023 4063

Email: Sarah.Cox@arkunderwriting.com